BEGE 104 Solved Assignment 2020-21
Assignment
Code : BDP/BEGE 104/TMA/2020-21
Max.
Marks: 100
Note:
Answer all questions
1 Read the passage carefully and answer the questions
given below it.
Paralanguage is the meaning conveyed by how something
is said. Oral communication is what is said. This is the distinguishing feature
that makes paralanguage different from oral language and also indicates their
inseparability. It is impossible to have paralanguage without oral
communication. It is almost like the relationship between computer software and
hardwares, there is no use of one without the other.
Paralanguage is one of the most powerful complementing
media that oral communication possesses over the written. How a particular
message is said is to a great extent its measure of importance. In some ways,
we may call it the ‘highlighter’ of oral messages, since it uses certain
physical aspects of language articulation to emphasize the central focus of the
message. The features of paralanguage are: Voice (volume variation, pitch
variation, speed of speaking and pauses), Word stress, Inflections and
Non-fluencies. To see what role they play in this nonverbal medium, let us take
up an important paralinguistic feature ‘voice’.
Voice: When the phone rings and we take the call, a
voice says ‘Hello’. What are the first few things we learn about the caller
apart from the meaning of the five-letter word ‘Hello’? You will be surprised
by how much you can actually learn from the paralanguage of the message. First,
you will be able to make out the gender of the caller; second, whether it is an
identifiable or familiar voice; third, if unfamiliar, from the way the word is
spoken, you may be able to assume the socio-linguistic or educational
background of the person. Now, none of these meanings are actually ‘contained’
in the word ‘Hello’. These are all derived from the paralinguistic voice
associate and not the oral communication itself. It is also true that without
the voice it is impossible to communicate orally. This then is the relationship
that exists between the two where paralanguage helps to add further meaning to
the oral communication.
Paralanguage is, as the name suggests, ‘like’ language.
It does not use words as such. It is basically the vocalization of words.
1a What is the difference between Paralanguage and Oral
communication?
2
1b “Paralanguage is one of the most powerful
complementing media that oral communication possesses over the written.”
Discuss.
3
1c What details can you make out when you hear the word
‘Hello’ on the phone?
3
1d What are the features of voice?
2
1e Make sentences of your own with the following
words/phrases from the passage:
5
i distinguishing features
ii inseparability
iii complementing
iv familiar
v derived
1f Give opposites of the following words:
i oral (para 1)
ii different (para 1)
iii powerful (para 2)
iv importance (para 2)
v true (para 3)
2 In the following memo the linking words and phrases
are missed out. Choose the most appropriate word or phrase from the ones given.
5
i a) in spite of
b) while
c) because
ii a) firstly
b) at first
c) namely
iii so that
b) consequently
c) because
iv a) also
b) on the other hand
c) therefore
v a) also
b) in contrast
c) otherwise
3 The following letter sounds rather direct and
demanding, as if written from a superior to an inferior. Improve the tone of
the letter by transforming the verbs in capitals into polite forms:
5
Dear Mr. Sareen
We SHALL be grateful if you CAN explain the delay in
the shipment expected on May 1 st. You MAY call us on the above number to save
time. Otherwise, it WILL be appreciated if you CAN reply asap.
Yourssincerely,
Ashish Khetan
4 Fill the gaps using each of the following items once
only:
also as well as further additional besides
Please send the shipment as arranged. We would
(a)………..…… be grateful for your help in extending our product range. Kindly
send a/an (b)… ..................set of brochures on your latest series. If
possible (c)………..…… the brochures, we shall require an (d)………..…… copy of the
current price list, (e)………..…… details of the updated specification.
5 Write the opening lines of five letters complying
with the following requests. One is done for you as an example.
5
Example: Please send us information about your cleaning
services. Thank you for your mail enquiring abut our cleaning services.
i. I should be grateful to receive your current
catalogue.
ii. Could you please send me your price list and
prospectus?
iii. If you could send the parcel soon, I would be most
grateful.
iv. It would be most helpful if you could send the
brochure.
v. We would be interested in receiving the details of
your courses.
6 Find out the wrong sentences and correct them.
5
i One of the best known streets in Paris are the Champs
Elysees.
ii Better kinds of paper come from pulp which is made
by chipping wood.
iii A large number of tourists visits India every year.
iv The Indus and many other rivers are used for
irrigation to help farming.
v All your honesty and hard work are going to help you.
7 Write a dialogue on any one of the following.
20
i) You’re waiting on a platform at the station for your
train. An old lady who is also waiting says, ‘It’s a nice day, isn’t it?’ How
would you continue the conversation?
ii) Your company has some money to spend on improving
its employees’ English. What are the best ways of spending the money? Discuss
with your boss.
8 Write a memo informing the staff of the death of a
woman who started in the company in a junior position and gradually worked her
way up to an influential position. She always fought for women’s rights, both
inside and outside the firm. The memo must be in about 100 to 150 words.
10
9 Write short notes on any four of the following:
20
i. Features of a good conversation
ii. Differences between telephone and face and face
conversation
iii. Creative job hunting
iv. Stages of a presentation
v. Characteristics of a good report
vi. Importance of small talk in business
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they will also checkout their assignment marks & result. All this is often
available in a web mode. After submitting the assignment, you'll check you BEGE
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