BRL 004 Solved Assignment 2021-22

BRL 004 Solved Assignment 2021-22

Course Code : BRL 004

Course Title : Customer Service Management

Assignment Code : BRL 004/TMA/2021-22

Coverage : All Blocks

Maximum Marks: 100

BRL 004 Solved Assignment 2021-22 : All assignments are in PDF format which would be send on email/WhatsApp (9958676204) just after payment.

Attempt all the questions.

(A) Short Type Questions

1. Describe the concept of 'Single Bagger' and 'Double Bagger'? Distinguish between them.

2. What are the various kinds of customer services? Discuss with the help of examples.

3. Write notes on the following?

a) Means of identifying the customer needs

b) Changing customer expectations

4. List out the perquisites of selling. Briefly explain each of them.

5. What are the various' customer contact points? Explain their importance for a Retailer?

6. What do you mean by service quality management? Describe its benefits for a retail organization?

7. Explain the different types of loyalty programmes giving suitable examples.

(B) Essay Type Questions

8. How can a company build a positive culture among employees in a Retail Store? Discuss with examples.

9. Explain the guidelines that you will follow in handling customer complaints with examples.

BRL 004 Solved Assignment 2021-22, BRL 004 Solved Assignment 2021-22 , BRL 004 Solved Assignment 2021-22, BTME 14 1 Assignment, IGNOU Assignment BRL 004 2021-22- Gandhi National Open University had recently uploaded the assignments of the present session for Programme for the year 2021-22. BRL 004 Solved Assignment 2021-22 Students are recommended to download their Assignments from this web page itself. They don’t got to go anywhere else when everything regarding the Assignments are available during this article only.

BRL 004 Solved Assignment 2021-22 : All assignments are in PDF format which would be send on email/WhatsApp (9958676204) just after payment.

For Students - BRL 004 Solved Assignment 2021-22 Students are advised that after successfully downloading their Assignments, you'll find each and each course assignments of your downloaded Programme. BRL 004 Solved Assignment 2021-22 Candidates need to create separate assignment for the IGNOU Master Course, in order that it's easy for Evaluators to see your assignments.

IGNOU Assignment Status 2021-22

BRL 004 Solved Assignment 2021-22 Those students who had successfully submitted their Assignments to their allocated study centres can now check their Assignment Status. BRL 004 Solved Assignment 2021-22 Alongside assignment status, they will also checkout their assignment marks & result. All this is often available in a web mode. BRL 004 Solved Assignment 2021-22 after submitting the assignment, you'll check you IGNOU Assignment Status only after 3-4 weeks. it'd take 40 days to declare.

BRL 004 Solved Assignment 2021-22 once the TEE assignments are submitted to the Centres, it's send to the evaluation department. After which the evaluation of IGNOU Assignment Solutions takes place.

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BRL 004 Solved Assignment 2021-22 :- Those students who had successfully submitted their Assignments to their allocated study centers can now check their Assignment Status. Alongside --assignment status, they will also checkout their assignment marks & result. All this is often available in a web mode. After submitting the assignment, you'll check you BRL 004 Solved Assignment 2021-22 only after 3-4 weeks. BRL 004 Solved Assignment 2021-22 it'd take 40 days to declare BRL 004 Solved Assignment 2021-22

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