MTTM 2 Solved Assignment 2024-25
HUMAN RESOURCE PLANNING AND DEVELOPMENT IN TOURISM
MTTM 2 Solved
Assignment 2024-25 : All assignments are in PDF format which would be send
on email/WhatsApp (9958676204) just after payment.
Assignment Code: ASST/ MTTM 2 /2024-25
Marks: 100
Attempt all the questions:
Q1. Explain Human
Resource Planning (HRP) along with its objectives and need in tourism sector. Discuss
the rate of return approach used for HRP.
Human Resource
Planning (HRP) is a strategic process that involves identifying and forecasting
the human resource needs of an organization to achieve its goals. In the
tourism sector, where the quality of customer service and guest experience is paramount,
effective HRP is crucial for ensuring that the right people with the right
skills are available at the right time and place.
Forecasting
Demand: Predicting the quantity and types of employees needed to meet the
demand for tourism services, considering factors such as seasonal fluctuations,
tourism trends, and economic conditions.
Talent
Acquisition and Retention: Attracting, recruiting, and retaining skilled and
competent employees to deliver high-quality services and enhance the guest
experience.
Skills
Development: Identifying gaps in skills and competencies among existing staff
and implementing training and development programs to enhance their
capabilities and adapt to changing industry requirements.
Cost
Efficiency: Optimizing the utilization of human resources to minimize costs
while maximizing productivity and service quality.
Compliance and
Diversity: Ensuring compliance with labor laws and regulations while promoting
diversity and inclusivity in the workforce to meet the diverse needs of
tourists.
The tourism
sector is highly dynamic and seasonal, with fluctuations in demand influenced
by factors such as holidays, festivals, and weather conditions. Consequently,
HRP in this sector needs to be flexible and responsive to changes in demand
patterns.
The rate of
return approach is one method used for HRP, particularly in industries where
the return on investment (ROI) in human capital is critical, such as tourism.
This approach involves assessing the financial returns generated by investing
in human resources, including recruitment, training, and development costs,
against the benefits realized in terms of increased productivity, customer
satisfaction, and revenue.
Steps involved
in the rate of return approach for HRP in the tourism sector may include:
Identifying Key
Performance Indicators (KPIs): Determine the specific metrics or indicators
that measure the effectiveness and impact of human resource investments, such
as employee productivity, customer satisfaction ratings, and revenue per
employee.
Cost-Benefit
Analysis: Estimate the costs associated with various HR activities, including
recruitment, training, and employee benefits, and compare them to the expected
benefits in terms of increased revenue, reduced turnover, and improved service
quality.
Forecasting
Future Returns: Project the expected returns on investment in human capital
based on anticipated changes in demand, market trends, and competitive factors
in the tourism industry.
Monitoring and
Evaluation: Continuously monitor and evaluate the performance and outcomes of
HR initiatives to assess their impact on business objectives and make
adjustments as necessary to optimize ROI.
By employing
the rate of return approach, tourism organizations can make data-driven
decisions about human resource investments that align with their strategic
goals and contribute to sustainable growth and competitiveness in the dynamic
tourism market.
Q2. Define manpower
demand. Explain and compare ‘Macro Forecasting’ and ‘Micro Forecasting’ as
techniques of forecasting manpower demand.
Q3. Explain the need
and purpose of Human Resource Audit. What are the essential steps in HRA?
Q4. Explain the
concept of Human Resource Accounting and the major factors which influence the
choice of a Human Resource Accounting System?
Q5. What is the
importance of Job Evaluation process? What are the methods of Job Evaluation? Describe
any one method.
Q6. Define Task
Analysis and describe its various steps.
Q7. What is job
description? How is it useful? What are the points to consider why designing a
job description?
Q8. Define HRD.
Discuss the role and importance of HRD in the service sector. Substantiate your
answer with suitable examples from tourism and hospitality industry.
Q9. What are the
various tasks of the HRD department in an organisation? What qualities make for
a successful HRD staff and manager?
Q10. Write notes on the following in about 300 words
each:
a) Performance
Appraisal
b) Career planning
MTTM 2 Solved
Assignment 2024-25 : All assignments are in PDF format which would be send
on email/WhatsApp (9958676204) just after payment.
MTTM 2 Solved
Assignment 2024-25, MTTM 2 Solved Assignment 2024-25, MTTM 2 Solved Assignment
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they will also checkout their assignment marks & result. All this is often
available in a web mode. After submitting the assignment, you'll check you MTTM
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